Understanding the Impact of Attitude on Organizational Performance

Abstract

This conceptual paper aims to deliberate on the impact of attitude on organizational performance. Past scholars have agreed that attitude plays a significant role in determining organizational performance. Employees equipped with a positive attitude tend to assist the organization in achieving the desired goals. The attitude of employees also depends on their emotional state in responding to the work environment and other factors. Attitude is not just an action that has been taken by someone but also a psychological effect that revolves around emotions and feelings. Most studies have proven that attitude has a significant impact on organizational performance. Poor attitude of employees is linked to low organizational performance. Therefore, as performance is assessed by an organization, which is responsible for strategizing daily performance, the organization should also consider shaping the attitude of its employees. This conceptual paper further discusses the impact of attitude toward organizational performance.